How do I install @solutif/genesys Cloud?

Copy the stdio config for Cursor, Claude Desktop, Claude Code, or VS Code on this page. It uses the publisher's install, not a PlugMCP proxy.

Does @solutif/genesys Cloud need an API key?

No required environment variable is listed on this record.

What transport does @solutif/genesys Cloud use?

@solutif/genesys Cloud runs locally over stdio.

When was @solutif/genesys Cloud last checked?

Last checked 2026-11-12. Solutif's Model Context Protocol server for Genesys Cloud.

@solutif/genesys Cloud MCP 服务器

接入你的智能体

添加此服务器

The publisher's own command. Not a PlugMCP endpoint.

Add to Cursor Add to VS Code 在 PlugMCP 上运行

用我们的密钥与日志托管一份副本。

Local command

npx -y @solutif/[email protected]

Claude Code has no install link for a local command. Copy the command below and run it in a terminal.

shClaude Code

1claude mcp add solutif-genesys-cloud-mcp-server -- npx -y @solutif/genesys-cloud-mcp-server@0.1.0

Run in a terminal.

jsonClaude Desktop

1{2  "mcpServers": {3    "solutif-genesys-cloud-mcp-server": {4      "command": "npx",5      "args": [6        "-y",7        "@solutif/[email protected]"8      ]9    }10  }11}

claude_desktop_config.json

Local · npmPublisher installStep-by-step: add this in Claude

Remote URL or a command on your machine? How the two installs differ

在 PlugMCP 上运行

用我们的密钥与日志托管一份副本。

这是你新建的服务器，不是此条目的官方端点。若要用发布方的 URL 与凭证，请使用上方安装面板。

启动

Server facts

Local

Transport: stdio
Version: 0.1.0
Last checked

Tools

No tool list yet. Remote servers get one after the first health check.

FAQ

Questions

Solutif Genesys Cloud MCP Server

Solutif's MCP server for Genesys Cloud Platform API operations and analytics.

Tools

Tool	Description
`create_queue`	Creates a queue after checking for a duplicate name
`search_queues`	Searches queues by name
`query_queue_volumes`	Retrieves queue conversation volumes
`sample_conversations_by_queue`	Samples conversations from a queue
`voice_call_quality`	Retrieves voice quality metrics
`conversation_sentiment`	Retrieves conversation sentiment
`conversation_topics`	Retrieves conversation topics
`search_voice_conversations`	Searches voice conversations
`conversation_transcript`	Retrieves a conversation transcript
`oauth_clients`	Lists OAuth clients
`oauth_client_usage`	Retrieves OAuth client usage

Local setup

npm install
npm run build

Configure your MCP client to run the local build:

{
  "mcpServers": {
    "solutif-genesys-cloud": {
      "command": "node",
      "args": ["/absolute/path/to/genesys-cloud-mcp-server/dist/index.js"],
      "env": {
        "GENESYSCLOUD_REGION": "<REGION>",
        "GENESYSCLOUD_OAUTHCLIENT_ID": "<OAUTH_CLIENT_ID>",
        "GENESYSCLOUD_OAUTHCLIENT_SECRET": "<OAUTH_CLIENT_SECRET>"
      }
    }
  }
}

The server is read-only by default. To expose create_queue, add:

"GENESYSCLOUD_ENABLE_QUEUE_CREATION": "true"

The OAuth client then needs routing:queue:add and routing:queue:view. Keep create_queue out of the MCP client's auto-approved tools so every write requires user approval.

MCP Bundle

npm run package:mcpb

Install the generated genesys-cloud-mcp-server.mcpb in Claude Desktop. Queue creation is disabled by default and can be enabled in the extension settings.

Development

npm run lint:check
npm run build
npm test -- --run

Based on the MIT-licensed MakingChatbots Genesys Cloud MCP Server.

添加此服务器

用我们的密钥与日志托管一份副本。

Server facts

Tools

Questions

How do I install @solutif/genesys Cloud?

Does @solutif/genesys Cloud need an API key?

What transport does @solutif/genesys Cloud use?

When was @solutif/genesys Cloud last checked?

Documentation

Solutif Genesys Cloud MCP Server

Tools

Local setup

MCP Bundle

Development