Refund policy

Paid plans are billed monthly. Pro is $19 a month and Team is $79 a month, as listed on the pricing page. The free plan is $0. Usage above a plan is billed per 1,000 calls. Enterprise follows the signed contract.

30-day refund

You can ask for a full refund within 30 days of a charge. Email [email protected] from the account email and include the date of the charge. Paddle.com is the merchant of record and handles the return to the original payment method. You can also contact Paddle at paddle.net.

Cancellation

Cancelling a plan stops the next renewal. You keep the plan until the end of the period you already paid for. Cancellation on its own does not refund the current period, unless that charge is still inside the 30-day window.

What we do not refund

• Charges older than 30 days.
• The free plan, which has no charge.
• Enterprise fees covered by a signed contract.

Questions: [email protected], or the contact page.