How do I install ServiceNow MCP Server?

Copy the stdio config for Cursor, Claude Desktop, Claude Code, or VS Code on this page. It uses the publisher's install, not a PlugMCP proxy.

Does ServiceNow MCP Server need an API key?

The publisher lists these environment variables: SERVICENOW_INSTANCE_URL, SERVICENOW_AUTH_METHOD, SERVICENOW_BASIC_USERNAME, SERVICENOW_BASIC_PASSWORD, WRITE_ENABLED, SCRIPTING_ENABLED, CMDB_WRITE_ENABLED, NOW_ASSIST_ENABLED, ATF_ENABLED, MCP_TOOL_PACKAGE.

What transport does ServiceNow MCP Server use?

ServiceNow MCP Server runs locally over stdio.

ServiceNow MCP Server

by io.github.aartiq

400+ ServiceNow tools across all modules — ITSM, CMDB, HRSD, CSM, SecOps, and more.

Power your agent

Add this server

The publisher's own command. Not a PlugMCP endpoint.

Local command

npx -y @aartiq/[email protected]

Credentials from the publisher

SERVICENOW_INSTANCE_URL — Your ServiceNow instance URL (e.g. https://yourinstance.service-now.com)
SERVICENOW_AUTH_METHOD — Authentication method: 'basic' or 'oauth'
SERVICENOW_BASIC_USERNAME — ServiceNow username (for basic auth)
SERVICENOW_BASIC_PASSWORD — ServiceNow password (for basic auth)
WRITE_ENABLED — Enable write operations (true/false, default: false)
SCRIPTING_ENABLED — Enable scripting operations (true/false, default: false)
CMDB_WRITE_ENABLED — Enable CMDB write operations (true/false, default: false)
NOW_ASSIST_ENABLED — Enable Now Assist AI features (true/false, default: false)
ATF_ENABLED — Enable ATF test execution (true/false, default: false)
MCP_TOOL_PACKAGE — Role-based tool package: full, service_desk, platform_developer, etc.

Provider

Claude Code

SERVICENOW_INSTANCE_URL=<value> SERVICENOW_AUTH_METHOD=<value> SERVICENOW_BASIC_USERNAME=<value> SERVICENOW_BASIC_PASSWORD=<value> WRITE_ENABLED=<value> SCRIPTING_ENABLED=<value> CMDB_WRITE_ENABLED=<value> NOW_ASSIST_ENABLED=<value> ATF_ENABLED=<value> MCP_TOOL_PACKAGE=<value> claude mcp add io.github.aartiq-servicenow-mcp -- npx -y @aartiq/[email protected]

Run in a terminal.

Claude Desktop

{
  "mcpServers": {
    "io.github.aartiq-servicenow-mcp": {
      "command": "npx",
      "args": [
        "-y",
        "@aartiq/[email protected]"
      ],
      "env": {
        "SERVICENOW_INSTANCE_URL": "<value>",
        "SERVICENOW_AUTH_METHOD": "<value>",
        "SERVICENOW_BASIC_USERNAME": "<value>",
        "SERVICENOW_BASIC_PASSWORD": "<value>",
        "WRITE_ENABLED": "<value>",
        "SCRIPTING_ENABLED": "<value>",
        "CMDB_WRITE_ENABLED": "<value>",
        "NOW_ASSIST_ENABLED": "<value>",
        "ATF_ENABLED": "<value>",
        "MCP_TOOL_PACKAGE": "<value>"
      }
    }
  }
}

claude_desktop_config.json

Step-by-step: add this in Claude

Remote URL or a command on your machine? How the two installs differ

Run on PlugMCP

Host a copy with our keys and logs.

A new server you create. It is not this listing's official endpoint. Use the publisher install when you want their URL and their credentials.

Launch

Related MCP

Related skills

View all

Questions

How do I install ServiceNow MCP Server?: Copy the stdio config for Cursor, Claude Desktop, Claude Code, or VS Code on this page. It uses the publisher's install, not a PlugMCP proxy.
Does ServiceNow MCP Server need an API key?: The publisher lists these environment variables: SERVICENOW_INSTANCE_URL, SERVICENOW_AUTH_METHOD, SERVICENOW_BASIC_USERNAME, SERVICENOW_BASIC_PASSWORD, WRITE_ENABLED, SCRIPTING_ENABLED, CMDB_WRITE_ENABLED, NOW_ASSIST_ENABLED, ATF_ENABLED, MCP_TOOL_PACKAGE.
What transport does ServiceNow MCP Server use?: ServiceNow MCP Server runs locally over stdio.
When was ServiceNow MCP Server last checked?: Last checked 2026-10-16. 400+ ServiceNow tools across all modules — ITSM, CMDB, HRSD, CSM, SecOps, and more.

ServiceNow MCP Server (NowAIKit)

Connect Claude, ChatGPT, Gemini, Cursor, Copilot, or any AI, to ServiceNow.

500+ tools across ITSM, ITOM, CMDB, HRSD, CSM, Flow Designer, scripting & portal. Read, build, query and automate any instance in plain English.

New in 4.4 to 4.7: impact analysis (list_table_config / find_field_references / find_script_references) to see what depends on a table, field or script before you change it, Local Sync to pull artifacts to local files, and aggregate_report for server-side reports (count plus averages, no truncation).

🚀 Install (2 minutes)

Requires Node.js 20+.

# 1 — install
npm install -g nowaikit

# 2 — run the wizard: it detects your AI clients and writes their config for you
npx nowaikit setup

Restart your AI client (Claude Desktop, Cursor, …) and start asking. Done.

Prefer a UI? npx nowaikit web for a local dashboard — or use NowAIKit Cloud (nothing to install).

🔌 Manual setup (skip the wizard)

Add this to your client's MCP config (Claude Desktop claude_desktop_config.json, Cursor ~/.cursor/mcp.json, etc.):

{
  "mcpServers": {
    "nowaikit": {
      "command": "npx",
      "args": ["-y", "nowaikit"],
      "env": {
        "SERVICENOW_INSTANCE_URL": "https://yourcompany.service-now.com",
        "SERVICENOW_BASIC_USERNAME": "your_username",
        "SERVICENOW_BASIC_PASSWORD": "your_password"
      }
    }
  }
}

OAuth, multiple instances, and per-client steps → Client setup · OAuth setup.

No instance? Grab a free Personal Developer Instance at developer.servicenow.com.

💬 Use it — just ask

"How many active P1 incidents are open right now?"
"Show me the 5 most recent changes and their risk."
"Create a business rule on the incident table that…"
"Run the ATF suite for the HR onboarding flow."
"What's the CMDB health for our prod CIs?"
"Look up GlideRecord.addEncodedQuery in the ServiceNow docs and show the syntax."

Read-only by default. Write, scripting and CMDB changes are opt-in flags — prod can't be modified by accident.

📚 Docs


Installation · Client setup	All 500+ tools · Tool packages
Multi-instance · OAuth	Scripting · ATF · Reporting

Full guides & product home → nowaikit.com

🧩 Part of the NowAIKit suite

🌐 nowaikit.com — docs, guides & product home
☁️ NowAIKit Cloud — the toolkit in your browser, no install
📦 nowaikit-sdk — TypeScript ServiceNow client library
🧰 NowAIKit Builder (VS Code) · NowAIKit Utils (browser extension)

⚠️ Official distribution only: install from npm (nowaikit) or nowaikit.com. NowAIKit is never shipped as a downloadable GitHub .zip — beware copycat "download" repos.