skill-community-ops skill | PlugMCP

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skill-community-ops

Z

by ZJU-REAL3.7k

Social Media

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Install

The skill file stays in the publisher's repository.

Paste the copied command in a terminal. It installs this SKILL.md into that agent.

npx skills add ZJU-REAL/Easel --skill skill-community-ops -a cursor -y

Download skill skills/builtin/skill-community-ops/SKILL.md on GitHub

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Questions

How do I install skill-community-ops?: Download skills/builtin/skill-community-ops/SKILL.md from the publisher, or copy the path and open the repository. PlugMCP lists the skill and does not host the file.
Where does skill-community-ops live?: The publisher keeps it at https://github.com/ZJU-REAL/Easel.
Which agents can use skill-community-ops?: Claude, Cursor, and Codex can read a SKILL.md you add from the publisher's repository.

name: skill-community-ops description: >- 评论区运营与舆情危机应对：为一批评论生成分层回复模板（赞美/提问/求购/杠精/黑粉）与分级处理规则，从评论中挖掘选题反哺内容，负面事件时做危机分级 + 声明草稿 + 统一口径。当用户说"回复评论"、"评论区运营"、"评论怎么回"、"钓评论"、"引导互动"、 "评论区选题"、"舆情"、"危机公关"、"差评"、"黑粉"、"被骂了"、"道歉声明"、 "统一口径"、"负面缠上来了"、"翻车了怎么办"时触发。和 skill-quality-gate 的区别：quality-gate 是发布前合规质检， community-ops 是发布后的评论互动与危机响应。 layer: publish

评论区运营与舆情危机应对

发布后的运营层能力：回复评论、从评论挖选题、负面事件时分级响应。三种模式，命中哪个做哪个。

三种模式

模式	触发场景	核心产出
A 评论回复策略	有一批评论要回 / 问"评论怎么回"	分层回复模板 + 分级处理规则
B 评论区选题反哺	问"评论区能挖什么选题" / 给了一堆评论	3-5 条下一步选题建议
C 舆情危机应对	出现负面事件、差评风波、被黑

字段	必填	说明
评论内容	模式 A/B 必填	一批真实评论，或"我这类内容常收到 XX 类评论"的场景描述
负面事件描述	模式 C 必填	发生了什么、在哪个平台、扩散到什么程度、有无实锤
目标平台	推荐	小红书 / 抖音 / B站 / 微博 / 公众号 / 知乎，决定调性
品牌人设/红线	可选	无 Profile 时可手动提供，用于定语气和口径