@solutif/genesys Cloud

mr-firmansyah

Solutif's Model Context Protocol server for Genesys Cloud.

Add to Cursor Add to VS Code Run on PlugMCP

1{2  "mcpServers": {3    "solutif-genesys-cloud-mcp-server": {4      "command": "npx",5      "args": [6        "-y",7        "@solutif/[email protected]"8      ]9    }10  }11}

.cursor/mcp.jsonMCP server

Transport: stdio
Status: Local

Power your agent

Add this server

The publisher's own command. Not a PlugMCP endpoint.

Add to Cursor Add to VS Code Run on PlugMCP

Host a copy with our keys and logs.

Local command

npx -y @solutif/[email protected]

Claude Code has no install link for a local command. Copy the command below and run it in a terminal.

shClaude Code

1claude mcp add solutif-genesys-cloud-mcp-server -- npx -y @solutif/genesys-cloud-mcp-server@0.1.0

Run in a terminal.

jsonClaude Desktop

1{2  "mcpServers": {3    "solutif-genesys-cloud-mcp-server": {4      "command": "npx",5      "args": [6        "-y",7        "@solutif/[email protected]"8      ]9    }10  }11}

claude_desktop_config.json

Local · npmPublisher installStep-by-step: add this in Claude

Remote URL or a command on your machine? How the two installs differ

Run on PlugMCP

Host a copy with our keys and logs.

A new server you create. It is not this listing's official endpoint. Use the publisher install when you want their URL and their credentials.

Launch

Server facts

Local

Transport: stdio
Version: 0.1.0
Last checked: 2026-10-28

Stars: —
Tools: —
Uptime: —

Tools

No tool list yet. Remote servers get one after the first health check.

FAQ

Questions

How do I install @solutif/genesys Cloud?

Copy the stdio config for Cursor, Claude Desktop, Claude Code, or VS Code on this page. It uses the publisher's install, not a PlugMCP proxy.

Does @solutif/genesys Cloud need an API key?

No required environment variable is listed on this record.

What transport does @solutif/genesys Cloud use?

@solutif/genesys Cloud runs locally over stdio.

When was @solutif/genesys Cloud last checked?

Last checked 2026-10-28. Solutif's Model Context Protocol server for Genesys Cloud.

From the publisher

Documentation

Solutif Genesys Cloud MCP Server

Solutif's MCP server for Genesys Cloud Platform API operations and analytics.

Tools

Tool	Description
`create_queue`	Creates a queue after checking for a duplicate name
`search_queues`	Searches queues by name
`query_queue_volumes`	Retrieves queue conversation volumes
`sample_conversations_by_queue`	Samples conversations from a queue
`voice_call_quality`	Retrieves voice quality metrics
`conversation_sentiment`	Retrieves conversation sentiment
`conversation_topics`	Retrieves conversation topics
`search_voice_conversations`	Searches voice conversations
`conversation_transcript`	Retrieves a conversation transcript
`oauth_clients`	Lists OAuth clients
`oauth_client_usage`	Retrieves OAuth client usage

Local setup

npm install
npm run build

Configure your MCP client to run the local build:

{
  "mcpServers": {
    "solutif-genesys-cloud": {
      "command": "node",
      "args": ["/absolute/path/to/genesys-cloud-mcp-server/dist/index.js"],
      "env": {
        "GENESYSCLOUD_REGION": "<REGION>",
        "GENESYSCLOUD_OAUTHCLIENT_ID": "<OAUTH_CLIENT_ID>",
        "GENESYSCLOUD_OAUTHCLIENT_SECRET": "<OAUTH_CLIENT_SECRET>"
      }
    }
  }
}

The server is read-only by default. To expose create_queue, add:

"GENESYSCLOUD_ENABLE_QUEUE_CREATION": "true"

The OAuth client then needs routing:queue:add and routing:queue:view. Keep create_queue out of the MCP client's auto-approved tools so every write requires user approval.

MCP Bundle

npm run package:mcpb

Install the generated genesys-cloud-mcp-server.mcpb in Claude Desktop. Queue creation is disabled by default and can be enabled in the extension settings.

Development

npm run lint:check
npm run build
npm test -- --run

Based on the MIT-licensed MakingChatbots Genesys Cloud MCP Server.

@solutif/genesys Cloud

mr-firmansyah

Solutif's Model Context Protocol server for Genesys Cloud.

Cloud Infrastructure

Add to Cursor Add to VS Code Run on PlugMCP

GitHub npm Website

Add to Cursor Add to VS Code Run on PlugMCP

1{2  "mcpServers": {3    "solutif-genesys-cloud-mcp-server": {4      "command": "npx",5      "args": [6        "-y",7        "@solutif/[email protected]"8      ]9    }10  }11}

.cursor/mcp.jsonMCP server

Transport: stdio
Status: Local

Power your agent

Add this server

The publisher's own command. Not a PlugMCP endpoint.

Add to Cursor Add to VS Code Run on PlugMCP

Host a copy with our keys and logs.

Local command

npx -y @solutif/[email protected]

Claude Code has no install link for a local command. Copy the command below and run it in a terminal.

shClaude Code

1claude mcp add solutif-genesys-cloud-mcp-server -- npx -y @solutif/genesys-cloud-mcp-server@0.1.0

Run in a terminal.

jsonClaude Desktop

1{2  "mcpServers": {3    "solutif-genesys-cloud-mcp-server": {4      "command": "npx",5      "args": [6        "-y",7        "@solutif/[email protected]"8      ]9    }10  }11}

claude_desktop_config.json

Local · npmPublisher installStep-by-step: add this in Claude

Remote URL or a command on your machine? How the two installs differ

Run on PlugMCP

Host a copy with our keys and logs.

A new server you create. It is not this listing's official endpoint. Use the publisher install when you want their URL and their credentials.

Launch

Server facts

Local

Transport: stdio
Version: 0.1.0
Last checked: 2026-10-28

Stars: —
Tools: —
Uptime: —

Tools

No tool list yet. Remote servers get one after the first health check.

FAQ

Questions

How do I install @solutif/genesys Cloud?

Copy the stdio config for Cursor, Claude Desktop, Claude Code, or VS Code on this page. It uses the publisher's install, not a PlugMCP proxy.

Does @solutif/genesys Cloud need an API key?

No required environment variable is listed on this record.

What transport does @solutif/genesys Cloud use?

@solutif/genesys Cloud runs locally over stdio.

When was @solutif/genesys Cloud last checked?

Last checked 2026-10-28. Solutif's Model Context Protocol server for Genesys Cloud.

From the publisher

Documentation

Solutif Genesys Cloud MCP Server

Solutif's MCP server for Genesys Cloud Platform API operations and analytics.

Tools

Tool	Description
`create_queue`	Creates a queue after checking for a duplicate name
`search_queues`	Searches queues by name
`query_queue_volumes`	Retrieves queue conversation volumes
`sample_conversations_by_queue`	Samples conversations from a queue
`voice_call_quality`	Retrieves voice quality metrics
`conversation_sentiment`	Retrieves conversation sentiment
`conversation_topics`	Retrieves conversation topics
`search_voice_conversations`	Searches voice conversations
`conversation_transcript`	Retrieves a conversation transcript
`oauth_clients`	Lists OAuth clients
`oauth_client_usage`	Retrieves OAuth client usage

Local setup

npm install
npm run build

Configure your MCP client to run the local build:

{
  "mcpServers": {
    "solutif-genesys-cloud": {
      "command": "node",
      "args": ["/absolute/path/to/genesys-cloud-mcp-server/dist/index.js"],
      "env": {
        "GENESYSCLOUD_REGION": "<REGION>",
        "GENESYSCLOUD_OAUTHCLIENT_ID": "<OAUTH_CLIENT_ID>",
        "GENESYSCLOUD_OAUTHCLIENT_SECRET": "<OAUTH_CLIENT_SECRET>"
      }
    }
  }
}

The server is read-only by default. To expose create_queue, add:

"GENESYSCLOUD_ENABLE_QUEUE_CREATION": "true"

The OAuth client then needs routing:queue:add and routing:queue:view. Keep create_queue out of the MCP client's auto-approved tools so every write requires user approval.

MCP Bundle

npm run package:mcpb

Install the generated genesys-cloud-mcp-server.mcpb in Claude Desktop. Queue creation is disabled by default and can be enabled in the extension settings.

Development

npm run lint:check
npm run build
npm test -- --run

Based on the MIT-licensed MakingChatbots Genesys Cloud MCP Server.